Requirements

Screenshots

Diagram

Demo Video and Features List

• Customer Service
  • Track modifications to service records
  • Security and password access to database on a per user level
  • Stores general info, mailing address, billing address, and billing info about each customer
  • Import new customers from online order data
• Service Management
  • Assign unlimited services or products to a customer record
  • Add custom fields for services/product information
  • Search by specified fields
  • Easy to add and modify services
• Billing System
  • Custom billing cycles for each product
  • Printed invoices
  • Email invoices
  • Prepayment reminders
  • Credit Card Batches (import/export)
• Support Tickets
  • Invividual database user notification
  • Group notification
  • Online requests integrated with account records
• Customization
  • Modular functions to allow new pieces to work along side base functions
  • Works in multiple languages